Archive by Author

Greeting Pages

The following web-based HTML editor is used across the surveyDNA system to customize greeting pages, e.g. Thank You Page, Closed Page, Header, Footer, Multiple Language Selection Page, etc. Each of these pages may contain variables and the instructions to use them are usually displayed in the bottom of the screen.

Read full storyComments Off on Greeting Pages

Payment Service Settings

If your installation of surveyDNA includes the Payment Service function, you can use the setting page below to configure it. Payment settings are required if you want to use the Payment question types. The following payment services are currently supported (as of January 2010): PayDollar PayPal IPS Manual Processing Additional payment types can be added […]

Read full storyComments Off on Payment Service Settings

FTP Settings

If you use the File Upload question type, then it is required that you complete the FTP Settings below properly. For the following fields listed above, please consult your system administrator or hosting provider for your FTP settings: Hostname Port number PASV Mode Login name Password Embed Password – If you switch on, then the […]

Read full storyComments Off on FTP Settings

Form Customizations

Form Customizations can be accessed with the icon below: Alert Message Style – If set to Popup, then the alert will be displayed in a dialog box between pages. If set to Flat, then the alert will be display in colored text directly under the problem answer between pages. Display Question Separator – If set […]

Read full storyComments Off on Form Customizations

Access Control

The Access Control setting page looks like below: You can ban/allow certain IP addresses. You can also ban Email/Username from records in the mailing list. In case you want the form to be accessible only if it is launched from certain URL(s), you can use the Allow URL setting.

Read full storyComments Off on Access Control

Display Properties

Display Properties can be set for: Title Descriptions Questions Options You can change the font name, size, bold/italic/understand, font color, background color, and alignment for all of the above components. A live preview box is also available. For font color and background color, you can either use the built-in color palette, or you can enter […]

Read full storyComments Off on Display Properties

Survey/Form Properties

To edit survey/form properties, you can click on the puzzle icon in the form function menu (image on the left) or the question editor menu (image on the right): The following page will be displayed: The following setting pages are available: From left to right: General Settings – default page to control campaign parameters (see […]

Read full storyComments Off on Survey/Form Properties

Form User Management

To access the form user management module, just click the highlighted icon below on the top right corner of the Mainpage Interface: The following page will display after you enter the user management module: There are 3 levels of users: Admin: Can operate the form completely User: Can operate the form except editing Report: Can […]

Read full storyComments Off on Form User Management

Multiple Language Setup

To create or enable a form to support multiple language, please visit this page. After your form is multiple language enabled, the highlighted icon below will be available in the form function menu: surveyDNA’s multiple language capacity is designed to eliminate possible errors caused by mis-alignment of questions and options. In contrary to the traditional […]

Read full storyComments Off on Multiple Language Setup

Output Print Survey for Campaign

In addition to export printed form for review, you can also export the print form for campaign purposes. Simply choose the appropriate language in the drop down menu above, and output to RTF format. Use any word processor, e.g. Microsoft Word, to open the RTF document and you can edit the format and layout of […]

Read full storyComments Off on Output Print Survey for Campaign